Our advantages: 1.We have beening doing foreign business for more than 6 years,trust us,trust yourself. 2.OEM & ODM are highly welcomed. 3.Different materials & process can meet your demands. 4.Quality assurance,as we promised,if anything wrong happened,you can get a full refund or replace. 5.No MOQ when custom,no mold cost when re-order. 6.Factory directly products and price. 7.Rush order is available.
-Discount will be offered when order amount over usd1000 or using Trade Assurance Payment.
2. When I re-order,should I pay the mold fee again?
-No,we will keep your mould 2-3 years,during this time,no need to pay mould cost again.
3. Can i get sample before order?
-Sure,free sample can be offered.
4. Express shipping is too high,any other better options?
-Yes,China post,E-package,or agent express are low cost.
5. Are there any package boxes I can choose from?
-Yes,we could provide plastic box,paper box,velvet box,customized box,etc.
6. Do you accept urgent order,how fast you can makt it?
-Yes,for most items,it will take only 1 week,depending on your item,we will check schedule and get you the fastest production time .
7. If my package is lost or broken during shipping,how should i do?
-If you didn’t receive it in time,pls let us know ASAP,we’ll check it and get you an answer.
-If you only received part of your products,some are lost or broken,pls complain with the shipper and take a photo when you touch them.Let us know immediately,and send us the photos,we’ll remake it for you.
8. What if I get the wrong products,how should I do?
-If you provide wrong info and confirmed wrong artwork or production plan,the sorrry,you will afford to re-make them.
-If we made products wrong with our artwork or production plan,we wll re-make them for you with no charge.
-If you are in a rush for the wrong items,so have no time for the re-making,pls be kind to accept our sorry and discount for you.